Table of Content
You can also contact us in all cases with remarks and/or complaints with regard to this privacy statement by sending an email to In the event of unresolved problems, you also have the right to lodge a complaint with the Personal Data Authority. To enable us to deliver our services and to communicate with you. Dates of the Brink products and Brink Home Communication Service for the purpose of ensuring the operation of the system. The version of the communication or information as stored by Brink is deemed to be correct, unless you provide evidence to the contrary in this regard. Except where the rules of mandatory law prescribe differently, all disputes in connection with the Brink Home Communication Service will be submitted to the competent Dutch Court in the district in which Brink has its registered seat.
We may share aggregated, non-personally identifiable information with third parties. We will ensure that this information cannot be traced back to specific users of our products and services. We are conducting research into general trends and the manner in which our customers use our products and services. We do this to gain a better understanding of the behaviour and the preferences of our customers, so we can develop new products and services and improve our existing products and services even further.
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You may always choose to no longer receive these messages by following the instructions in the relevant marketing communication. Data and statuses of the Brink products including current and historic installation data, fault messages, trend records, available releases for other users and receiver email addresses entered by the user for fault messages and trend records. We take the necessary technical and organisational measures to ensure that your personal data are properly secured and thus protected against unauthorised or unlawful use, alteration, unauthorised access or disclosure, unintentional or unlawful destruction and loss.
You safeguard Brink against all claims by third parties in connection with information you post. At all times, Brink has the right to report any criminal offence it has established to the proper authorities. It is prohibited to use the Brink Home Communication Service for acts that are in violation of Dutch or any other applicable laws and regulations.
Declaration on the protection of personal data Brink Home Communication Service
The installation was a great experience. Our technician was knowledgeable, thorough, and patient when answering our questions. The system has many useful "bells and whistles" and they all work perfectly together. We have a new and improved Customer Portal. Please click here to register and manage your account. Thank you for your interest in our industry leading technology for interactive security and automation.
You can also exercise all other rights under the applicable data protection laws and regulations, including the right to delete or limit the processing of your personal data. You may also ask us to transfer your data part of those to other organisations. You may also have the right to object to certain forms of processing of your personal data, and -in those cases where we have requested your permission- to withdraw your permission. This privacy statement applies to all your personal data that we collect, use, share and store when you use using the Brink Home Communication Service and the corresponding App and Portal for controlling your Brink products, or when you contact us about these products and services.
Home Security Systems
Brink has the right to transfer its rights and obligations under the agreement to a third party that takes over the Brink Home Communication Service or the operational activity in question. Brink does not guarantee that the App and/or Portal are continuously functioning, free of viruses, errors and/or defects of any kind or nature. You are responsible for ensuring that you have fully secure access to the App and Portal. In this connection, you cannot hold Brink liable or present any claims. Brink is expressly not liable for indirect damage, consequential damage, loss of profit, loss of savings and losses due to business interruption. Brink may recover any loss or damage resulting from violations of these rules of conduct from you.
This includes using the service to store or disseminate information that is libellous, defamatory or racist. Brink will inform you about this in an appropriate manner. As long as you comply with these terms of use, Brink grants you a limited, revocable, non-exclusive, non-transferable and non-sublicensable right to use the software and the Brink Home Communication Service to control your Brink products that are located within Europe. My home security installation was completed with no issues.
IV. What data do we collect and how do we do that?
And its group companies (collectively 'Brink' or 'we') collect and store in connection with the use of the Brink Home Communication Service for the purpose of your Brink products and how these data are used. Brink takes your privacy seriously and will protect your personal data properly. Is the 'controller' of your data. We store your data in our systems for as long as this is necessary for the purposes described in this privacy statement, or to the extent that this is necessary to comply with all legal obligations and for settling disputes.
Within our group we may exchange information for research and direct marketing purposes (see item V.3 above). In certain cases, we offer you services in cooperation with one of our partners, for example in the field of home automation. In such cases, we may exchange your information with these partners so that you can benefit optimally from our joint services. We only do this if we think that our services will benefit from the contributions of these external parties.
Moreover, we will not share your details with these partners until we have informed you of our plans. We can merge and analyse the information described in section IV for research purposes. We only use aggregated data and we will not use your email address or other information that can directly traced to you personally. The settings information and the information about your use of your Brink Products and the Brink Home Communication Service are used to monitor whether your Brink Products and the Brink Home Communication Service perform adequately and to improve your user experience. In this privacy statement we explain how we collect and use your personal data.
You consent to all forms of processing that come within the scope of the service. Please refer to Brink's privacy statement for more information. You can find this privacy statement at here. If you wish, you can allow your installer access to the technical data of your Brink product or products. Your installer may consult these data to inspect the status of your installation and whether any maintenance is necessary. When you mail us or chat with us, we will register the communication.
You may revoke your consent at any time by cancelling your account, which will also remove all data. We may not be able to provide the services requested by you or part of those if you withdraw your consent or if you refuse to provide the personal data that we request from you in connection with the performance of the agreement or to comply with a legal obligation. When we process your personal data for our legitimate interests or those of third parties, we will take all reasonable precautions to prevent your interests from being harmed. For example, our legitimate interests may include security and safety measures or the improvement of our product range and our services to you.
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